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Purchasing from classykids.co.nz

Classy Kids shopping gives customers convenient, quick, easy and secure shopping.

Products displayed on the site shopping areas can be purchased using secure online Mastercard, and Visa transaction facility. Customers can be confident that all of their details are protected by the latest security mechanisms and are used only for purposes of the transaction fulfillment

Pricing

All prices in the shopping areas are in New Zealand dollars (NZ$) and include GST (15% sales tax). All prices are correct at time of publication, however we reserve the right to alter prices for any reason. If this should happen after you have ordered a product, we will contact you prior to processing your order.

Security

We use the secure Hosted Payment page solution from DPS to process online orders. Customers can see their cards being authorized and debited in real time, all in an SSL secure environment. The Hosted Payment page enables us to offer customers a safe and speedy online shopping experience.

DPS is committed to protecting the security of your data. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure.

Contact Details

If you have any queries regarding shopping with classykids.co.nz, please email enquiries@classykids.co.nz or call +64 9 4780124

Use of the Service by You

Your right to use our website service is personal to you. You may not authorise others to use the website service, and you are responsible for all of your own use of the website service.

You may not download, modify, transmit, or otherwise use any material from our Classy Kids website for public or commercial purposes.

The website’s content, information and advice is free of charge (unless otherwise stipulated). However you are responsible for your own network and connection charges.

Other than connecting to Classy Kids servers by HTTP requests using a web browser, you may not attempt to gain access to Classy Kids servers by any means including, without limitation, by using administrator passwords or by masquerading as an administrator while using the website or otherwise.

You agree not to disrupt, modify or interfere with the website or its associated software, hardware and servers in any way and you agree not to impede or interfere with others use of the website service. You further agree not to alter or tamper with any information or materials on, or associated with, Classy Kids Ltd and/or the website service.

Copyright

“Scout”, “4YOU” and “Scouty” are trade marks of Alfred Sternjakob GmbH & Co. KG. The copyright and other intellectual property rights in the material contained in this website are protected by them.

Children

Classy Kids Ltd will over time provide content and information which children may find interesting and may wish to access. However, no one under the age of 13 years is allowed to provide any personal information. Minors under the age of 18 years are prohibited from making purchases, including subscriptions, on the website service.

Disclaimer

This Service provides general information about Classy Kids Ltd Limited and the products and services they offer. The information contained in the website service has been prepared solely for the purpose of providing information about Classy Kids Ltd, its distributors and the services and products they offer. Classy Kids Ltd reserves the right to change, delete or move any of the material on this website at any time without notice.

Classy Kids Ltd and its affiliates shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of your access to or inability to access the Service. This includes viruses alleged to have been obtained from the Service, your use of or reliance on the Service or any of the information or materials available on the Service, regardless of the type of claim or the nature of the cause of action.

Policy Changes

Any changes to this policy will be posted here.

Delivery Policy

We use PBT Couriers for all deliveries to non rural addresses.
We use PBT Couriers or NZ Post for Rural deliveries.
We use NZ Post International Economy Airfreight for all deliveries outside of New Zealand.

Standard Delivery
Depending on the destination, our Standard Delivery Service for orders within New Zealand currently provides parcel delivery within 7 working days from receipt of payment. This delivery time applies to goods specified on our website as "In stock now". All indent orders will have a specified delivery time of 4-6 weeks.

Our Standard Delivery Service for orders outside of New Zealand currently provides parcel delivery within 4-10 working days from receipt of payment. This applies to goods specified on our website as "In stock now". All indent orders will have a specified delivery time of 4-6 weeks.

Priority Delivery
Next day (working day) delivery to most New Zealand destinations for orders with payment received before 12 noon is available at an extra cost (to be advised on receipt of order). Please note: Priority Delivery is not available on public holidays. Any items on backorder will be sent via standard delivery once in stock unless otherwise advised by us.

Priority delivery is available to most international destinations at an additional cost, which will be quoted at the time we receive a requested price for freight. Please ensure you specify "Priority Delivery Required" at the time you send a the freight request.

Returns of products/refunds

Right to Return
You as our customer have a right to return any goods either because;
1. They are faulty; or
2. They are not fit for purpose,
In either of these instances you can arrange for the return of any goods by contacting Classy Kids Ltd

Conditions of Return - The following conditions apply to any return of goods. 
If you want to return any goods due to them not being fit for purpose, you (the Customer), must notify Classy Kids Ltd within 7 days of receipt of the goods. As we fully disclose product suitability and dimensions on our website, we will provide you with a credit note which can be used to purchase other goods within 12 months from date of issue, or you can swap the returned goods for others to the same value. 
Goods returned due to them not being fit for purpose must be in original condition and not be damaged in any way.  Where goods are being returned due to a fault they must not be damaged any further.

If a return is made due to goods not being fit for purpose, the returned goods must include packaging, accessories instructions and proof of purchase.  If you are returning anything due to a delivery mistake, or any fault or damage caused by the delivery process, you,(the Customer) will have 7 days from the date of receipt of goods to contact Classy Kids Ltd.

Delivery Costs for Returns 
If a return is made due togoods not being fit for purpose, any delivery costs to return those goods to Classy Kids Ltd, will be the responsibility of you (the Customer).
If a return is made due to a delivery mistake, fault or damage any delivery costs to return those goods to Classy Kids Ltd will be the responsibility of  Classy Kids Ltd. Where the Customer has incurred any delivery costs in returning those goods Classy Kids Ltd will refund the Customer upon receipt of a suitable invoice and/or receipt for such delivery costs.

Any costs incurred by you (the Customer) and to be refunded by us (Classy Kids Ltd) must be reasonable. Reasonable is defined as the costs that would normally be expected to be paid to return goods using readily available postage cartage services.

Warranties/Guarantees

Warranties 
Except as provided in the Consumer Guarantees Act 1993, all warranties, descriptions, representations or advice given as to the fitness or suitability for any purpose, tolerance to any conditions, similarity to sample, merchantability or otherwise, are expressly excluded. No agent or representative is authorised to make any warranties, representations or unauthorised warranties, representations or statements.
 
The Customer shall ensure that the Goods are not used for any purpose for which they are not suitable and shall be responsible for using all necessary skill and care in handling and using the Goods.
 
The Customer expressly acknowledges and agrees that Classy Kids Ltd accepts no obligation or liability for any advice given and all such Goods are accepted by the Customer entirely at the customers risk.

Guarantees
All Goods supplied come with a two or three year guarantee of quality from the date of receipt of those goods by the Customer.
Where goods are deemed to be faulty Classy Kids Ltd may at their sole discretion either repair or replace the item. Where Classy Kids Ltd decides to replace the item it will use its best endeavours to replace the item with an identical item. Where an identical item cannot be supplied Classy Kids Ltd, in consultation with you (the Customer) will provide an item of similar quality.
Where an item of similar quality is provided there will be no adjustment to the purchase price of the original product.

Consumer Guarantees Act
The customer acknowledges that where the goods are ordered for business purposes (as defined in the Consumer Guarantees Act 1993) ("CGA") the provisions of the CGA shall not apply to any goods purchased from this site.